Shipping policy

Shipping Policy

Thank you for shopping with NuMoon Whisper.

Processing Time

All orders are carefully packaged and processed within 2–5 business days. Handmade and custom items may require additional processing time.

Shipping Methods

We ship through trusted carriers such as USPS and UPS, depending on the destination and package size.

Delivery Estimates

Estimated delivery times are:

* United States: 3–7 business days after shipment
* International: Delivery times vary by destination and customs processing.

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a tracking number by email if tracking is available.

Shipping Delays

NuMoon Whisper is not responsible for delays caused by weather, carrier issues, customs processing, or other circumstances beyond our control.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are unable to guarantee replacement or refunds for orders shipped to an incorrect address provided by the customer.

Damaged Packages

If your package arrives damaged, please contact us within 3 days of delivery at:

xkeekyx@hotmail.com

Include photos of the item and packaging so we can assist you promptly.